FAQ – Frequently Asked Questions
When will I receive my order?
Our delivery times vary depending on the origin of the product:
- Europe stock: 4 to 7 working days
- International stock (Asia): 10 to 20 working days
How can I track my order?
A tracking link will be sent via email once your order has shipped. If you do not receive it, please contact us at contact@parismall.fr
Can I change or cancel my order?
Yes, as long as the order has not yet been processed by our logistics team. Contact us as soon as possible after placing your order.
Do you accept returns?
Yes, within 14 days of receipt for unused products. See our return policy for more details.
Is my payment secure?
Absolutely. We use recognized payment platforms (Stripe, Visa, Mastercard, PayPal). All data is encrypted and protected.
Can I contact you?
Of course! Write to us anytime via our Contact page or directly at contact@parismall.fr